Effective Date: July 2023
Company: Karma Infra LLC
Website:(https://www.karmainfra.com/privacy)
Contact: estimate@karmainfra.com | (205) 894-4465

1. Introduction

Karma Infra LLC  values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, services, and communications, including SMS text messaging.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.


 2. Information We Collect

We may collect the following types of information:

Personal Information: Your name, address, phone number, email address, and other contact details you provide voluntarily (e.g., when requesting an estimate, contacting us, or subscribing to updates).
SMS Communication Information: Mobile phone numbers and related data when you opt in to receive SMS notifications or communications.
Technical Data: IP address, browser type, device identifiers, operating system, and usage information collected automatically through cookies and analytics tools.
* **Transactional Information:** Details related to services requested, appointments scheduled, and communications exchanged.


3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and improve our services.
To communicate with you regarding your projects, appointments, or service updates.
To respond to your inquiries or requests.
To comply with applicable laws and regulations.
To send SMS messages related to transactional or operational updates (with your prior consent).


 4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and understand how users interact with our website. You can manage or disable cookies through your browser settings.

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information.
We may share limited information with trusted service providers who assist in operating our business (e.g., IT support, data hosting, or communications) under strict confidentiality agreements.

Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may disclose information only when required by law, to protect our legal rights, or in the event of a merger or acquisition (with continued adherence to this policy).

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent for certain uses (such as SMS messaging).

To exercise these rights, contact us at estimate@karmainfra.com

8. SMS Communication

When you opt in to receive SMS messages from Karma Infra LLC, you agree to the terms described in our SMS Terms & Conditions below.

Opt-In Message

Thank you for opting into SMS messages from Karma Infra LLC. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.

Opt-Out Message

Thank you for opting out of SMS messages from Karma Infra LLC. You will not receive any further SMS communications. To opt back in at any time, reply START.

Help Message

Thank you for contacting Karma Infra LLC. For immediate assistance, please call (205) 894-4465 or visit www.karmainfra.com    https://www.karmainfra.com. Message and data rates may apply.

9. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
estimate@karmainfra.com 
📞 (205) 894-4465

SMS Terms & Conditions

1. Overview

By opting in to receive SMS messages from Karma Infra LLC (“we,” “our,” or “us”), you agree to these SMS Terms & Conditions.

2. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will **not be shared with third parties for marketing purposes**.

3. Types of SMS Communications

By consenting to SMS messages, you agree to receive only transactional communications related to:

Appointment confirmations or reminders
Service scheduling updates
Billing or estimate notifications
Follow-up communications regarding ongoing projects

Example:

“Hello, this is a reminder of your upcoming site visit with Karma Infra LLC on [Date] at [Time]. Reply STOP to opt out at any time.”

4. Opt-In/Opt-Out Instructions

To opt in: Provide your mobile number and consent through our website, form, or verbal agreement.
To opt out: Reply STOP to any message.
To get help: Reply HELP or contact us at estimate@karmainfra.com (205) 894-4465.

5. Message Frequency and Fees

Message frequency may vary based on your interaction. Message and data rates may apply depending on your mobile carrier plan.

6. Data Privacy

All personal information collected through SMS is handled according to our https://www.karmainfra.com/privacy.